Kristen’s Cookies Revisited

Back when I was in graduate business school, my Operations 101 class explored the Harvard case study of a woman named Kristen who was starting a bakery. Kristen's Cookie Company¬†was designed to teach students about capacity, bottlenecks and throughput so we could build streamlined manufacturing processes. After business school, I backslid into journalism, so I … Continue reading Kristen’s Cookies Revisited